Shipping policy

Shipping Policy – T9Green

At T9Green, we are committed to delivering your eco-friendly products safely and on time. Please read our shipping policy for complete details:

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timeline

  • Standard delivery within India: 3–7 business days (depending on location).

  • Express delivery (if available): 1–3 business days.

  • Delivery times may vary due to unforeseen delays such as weather conditions, courier issues, or remote area serviceability.

Shipping Charges

  • Free shipping may be offered on select orders (as per promotional offers).

  • Standard shipping charges will be displayed at checkout before order confirmation.

Order Tracking

  • Once shipped, you will receive a tracking ID via email/SMS to track your order in real time.

Damaged / Wrong Orders

  • If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with images for verification.

  • We will arrange for a replacement or refund as per our return policy.

International Shipping

  • Currently, we ship only within India. (If international shipping is required, please contact our support team for special arrangements.)

Customer Support

For any queries regarding shipping, please reach out to our support team:
📧 Email: support@t9green.com
📞 Phone: [Your contact number]